1. Introduction
Welcome to Tshmes mobile application, operated by an independent individual developer ("we", "our", "us").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you use the application.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
Full name
Email address
Phone number
Shipping and billing address
Account login credentials
b) Payment Information
Payments are processed securely through trusted third-party payment providers.
We do not store full credit or debit card details on our servers.
c) Device Information
Device type
Operating system
IP address
App version
d) Usage Data
Pages viewed
Products added to cart
Purchase history
App interactions
e) Location Data (Optional)
Approximate location may be collected (with permission) to improve shipping and delivery services.
Location access is optional and can be disabled at any time from device settings.
3. How We Use Information
Information is used to:
Create and manage user accounts
Process and deliver orders
Provide customer support
Send order updates
Improve app performance
Prevent fraud and enhance security
Send promotional messages (only with user consent)
4. Data Sharing
We may share information with:
Payment service providers
Shipping and delivery partners
Analytics services (such as Firebase or Google Analytics)
Legal authorities when required by law
We do not sell personal information to third parties.
5. Data Retention
We retain information only as long as necessary to provide services and comply with legal obligations.
Users may request account deletion at any time by contacting us.
6. User Rights
Users may request to:
Access their personal data
Correct inaccurate information
Delete their account
Withdraw consent
To exercise these rights, contact:
Email: [email protected]
7. Data Security
We apply reasonable technical and organizational measures to protect user information.
8. Children’s Privacy
This application is not intended for children under 13 years of age.
We do not knowingly collect data from children.
9. App Permissions
The app may request:
Internet access (required)
Camera (optional – profile images)
Storage (optional – saving images)
Location (optional – shipping services)
Permissions are only used for their intended functionality.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted within the application.
11. Contact
Developer: Tshmes
Email: [email protected]
