Privacy Policy
1. Introduction
Welcome to Tshmes , operated by Tshmes (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
Full name
Email address
Phone number
Shipping and billing address
Account login credentials
b) Payment Information
Payments are processed securely through third-party payment providers. We do not store full credit/debit card details on our servers.
c) Device Information
Device type
Operating system
IP address
App version
d) Usage Data
Pages viewed
Products added to cart
Purchase history
Interaction within the app
e) Location Data (Optional)
We may collect approximate location data to:
Show relevant shipping options
Improve delivery services
Location access is optional and requires user permission.
3. How We Use Your Information
We use collected data to:
Create and manage your account
Process and deliver orders
Provide customer support
Send order updates and notifications
Improve app functionality
Prevent fraud and enhance security
Send promotional offers (only if user agrees)
4. Data Sharing
We may share data with:
Payment processors
Shipping and logistics companies
Analytics providers (e.g., Firebase, Google Analytics)
Legal authorities if required by law
We do not sell personal data to third parties.
5. Data Retention
We retain personal information as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Users may request deletion of their account and personal data at any time.
6. User Rights
Depending on your location, you may have the right to:
Access your data
Correct inaccurate data
Request deletion
Withdraw consent
Request a copy of your data
To exercise these rights, contact us at:
7. Data Security
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure.
8. Children’s Privacy
Our app is not directed to children under 13 years old.
We do not knowingly collect personal information from children.
9. Permissions Used in the App
Our app may request the following permissions:
Internet access (required for app functionality)
Camera (optional, for uploading profile photos)
Storage (optional, for saving images)
Location (optional, for shipping services)
Permissions are only used for their intended purpose.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact:
Tshmes
Email: [email protected]
Website: https://tshmes.com
